Why Did My Keurig Stop Working? Easy Tips and Tricks to Fix It

homekitchenary1
Aug 13
4 min read

For a coffee lover, one of the worst things is to wake up with a broken Keurig coffee machine. A morning without caffeine is not what you have planned to start your day with. Now, your first instinct would be to Google Why did my Keurig stop working? Don’t worry, Home Kitchenary provides a simple guide to troubleshoot your problem and get your Keurig coffee maker back up and running.

Let’s examine one by one the common reasons for the non-functioning of the Keurig coffee maker and how to resolve them.

Common Issues and Their Solutions

Power Issues: The basic issue that must be looked at first is power plugs and sockets. There might be a few issues with them, like it might be loose, a problem in the power outlet, or an internal electrical defect. The first step is to check all these things and then move forward with other solutions.

Solution

Try to fix the plug.
Test the machine on different sockets.
Call the electrician to rectify the defects.
Reboot the machine for 10 -15 minutes.

Clogged Water Lines or Needles

If the first step does not work, then move on to the next step. The common reason for the non-functioning of Keurig 2.0 is the clogging of needles or water lines. After a gradual use, coffee grounds or minerals from water clog the needles, which ultimately puncture the internal water line. Over time, this will result in slow to no brewing of coffee. The solution to your concern, my Keurig is not working, is here, in just four easy steps.

Solution

Unplug the machine.
Open the K-Cup chamber.
Use a straightened clip to remove the debris from the needle hole. Some Keurig machines also provide a cleaning tool for them.
After cleaning the needle, run water brew cycles to ensure the needles are clean.

Problem in the Water Reservoir

If your coffee maker displays ‘Add More Water’ even after it is full, then don't worry, it is a common issue in the Keurig 2.0 models. Sometimes the water is not properly settled or gets stuck in the magnetic float in the machine.

Solution

Remove the tank.
Replace it firmly.
Shake the tank to float it freely.
Cleaning the connecting points.

Software/Touchscreen Issue

Keurig 2.0 machines work on software and are accessible through a touchscreen panel. There might be some glitches in the software which is preventing the machine from working properly. There might be a case when the screen freezes, touch is not working, or any other display error that hinders the proper functioning of the coffee maker.

Solution

Unplug the coffee maker for 10-15 minutes.
Check the energy saver or auto-off settings.
Contact customer support to check the machine or replace it.

Problem with the Quality of Water

People often forget to check the quality of the water, and raise a question: Why did my Keurig stop working? It is always advisable that, before inserting water into the tank, the quality of the water be tested. It will create a problem if it is hard water or heavily softened water. A high level of calcium and magnesium is present in the hard water, whereas heavily softened water fails to maintain a balance with the machine.

Solution

Use filtered or bottled water.
Avoid distilled water.

Compatibility Issues with Pods

Before installing a Keurig 2.0 coffee maker, be assured that you have used Keurig-approved pods. These machines have a unique scanning system that works only with the compatible pods. Before buying any pods, check out Home Kitchenary, which provides detailed and unbiased reviews of blenders, air fryers, and coffee makers.

Solution

Pre-check that the pods are compatible.
Place the pod properly.
Close the lid securely.

Issues with the Heating Element

Even after checking the above issues, your coffee machine is not working. You might still be wondering, Why did my Keurig stop working?. So, there is a possibility that the issue has arisen with the heating element of the machine. The heating element is responsible for bringing the water to the right brewing temperature. If it fails to perform properly, the coffee may come out cold or lukewarm. The heating element is properly sealed inside the machine, so diagnosing the issue without technical knowledge might be difficult.

Solution

Call the technician who can fix it.

How To Clean and Descale a Keurig 2.0?

To prevent machine failure, it is advisable to descale the machine regularly. It helps in removing mineral buildup that clogs the internal parts of the machine. So, it is advisable to descale the coffee maker every 3 to 6 months. At Home Kitchenary, you can find a detailed review of various descaling solutions that can help you in descaling your coffee maker.

Guide to Descale the Keurig 2.0 Coffee Maker

Here is a quick guide on how to clean and descale A Keurig 2.0.

Switch off the machine.
Remove the water filter.
Drain the water reservoir.
Pour in descaling solution or use a 1:1 ratio of water and white vinegar to clean.
To collect the liquid, place a mug on the drip tray.
Run a water-only brew cycle with pods.
Rest the machine for 30 minutes.
Wash out the solution properly.
Refill the water reservoir.
Run rinse cycle 5-7 times.
Drain the water and refill it
Insert a new charcoal filter in the reservoir (if applicable with the machine)
Start using it normally.